Privacy Policy

SpruceNeedle.com is owned and operated by Goldwing Communications.

Goldwing Communications knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting SpruceNeedle.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Members Does SpruceNeedle.com Gather?

The information we learn from customers helps us personalize and continually improve your experience at SpruceNeedle.com. Here are the types of information we gather.

• Information You Give Us:
  We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.
• Automatic Information:
  We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.
• E-mail Communications:
  To help us make e-mails more productive to improve service and your shopping xperience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.

What About Cookies?

SpruceNeedle.com uses browser cookies to allow you to log in, recognize that you are logged in as you move from page to page within the SpruceNeedle.com website, allowing you to use the member's only features. The cookies contain your username information only. You must have your browser set to accept cookies or you will not be able to login and use the website's membership features.

Cookies are very small pieces of text that are stored on your computer and are accessed by the website to identify you as a logged in member. Rest assured, that we are unable to retrieve any other personal information or documents from your computer.

Does Our Company Share the Information It Receives?

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely neccessary in order to complete your transaction and order.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.

Message Board Forums

SpruceNeedle.com has message board forums. Although posting is restricted to members only, message board posts are viewable by anyone who visits SpruceNeedle.com, as well as any search engines who decide to spider and index SpruceNeedle.com. Any information that is posted on these forums becomes public information. You should exercise caution when deciding to disclose any personal information.

Which Information Can I Access?

While you are logged in, you can view and edit your personal information by following the link displayed in the upper left hand corner.

Conditions of Use, Notices, and Revisions

If you choose to visit , your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the Canada. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link on the side menu, and we will try to resolve it.

SpruceNeedle.com changes constantly, and our Privacy Notice and the Terms of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us

You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Goldwing Communications. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information.

Automatic Information

For security purposes, SpruceNeedle.com administrators sometimes collect and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal information and opens a membership account, or makes message board posts under your name.

Questions

Questions regarding our Terms of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu.